Taproom Manager

Taproom Manager 

Job Description

The Taproom experience strengthens our bond with customers, offering unique and essential interactions with our brand. We aim for guests to leave with memorable stories to share, inspired by their time enjoying a beer in our taproom.

The Taproom Manager oversees daily operations, including sales, cost management, staff training, and regulatory compliance. They are fully responsible for all taproom activities, ensuring an efficient and exceptional guest experience that aligns with business goals while creating lasting, positive impressions.

• Consistently acts as a leader: sets a welcoming, appropriate, and professional tone for staff communication and dynamics; is informed and up-to-date on the Taproom and company offerings, products, and services; knows and represents company history and culture.
• Ensures the overall appearance of Taproom displays and environment are kept at the highest level, including signage, cleanliness.
• Coordinates and participates in the promotion of the Taproom in the local community.
• Reviews and monitors daily sales and margins; Meets and exceeds sales and margin goals.
• Communicates monthly results, trends, issues, and action plans 
• Continually communicates with staff on key results, trends, plans via memos, postings, conversations, and regular staff meetings.
• Participates in the annual budgeting process, including sales planning; Monitors and controls expenses to meet and exceed annual operating budgets.
• Approves expense reimbursements and petty cash expenditures.
• Maintains current knowledge and understanding of all company procedures and policies; exemplifies, upholds, and enforces all policies and procedures.
• Operates and understands core functions of POS systems & assists in training users.
• Organizes and coordinates monthly and year-end inventory; participates in all inventories, inventory follow-up, and resolution of inventory variances.
• Schedules, monitors, and supervises preventive maintenance of Taproom equipment; Maintains up-to-date equipment files and maintenance records.
• Oversees Taproom recruiting efforts by coordinating and participating in candidate interviewing, hiring, new hire orientation, and departmental training.
• Leads training & development of staff to promote knowledge, efficiency, and growth; coordinates with team to schedule periodic training as needed; evaluates, adjusts, and improves training systems.
• Sets performance goals for Taproom staff; Evaluates employee performance and growth, and provides regular feedback.
• Ensures weekly staff schedule is completed, reviewed, and posted each week as needed.
• Maintains system for tracking schedule requests; plans annual vacation and holiday schedules. Ensures that shifts and responsibilities for supervisors and other staff are covered during vacations and emergencies.
• Ensures proper completion of all hiring, employment, termination forms/paperwork, and maintenance of proper personnel files and recordkeeping.
• Understands and ensures adherence to workers compensation, benefits, anti-harassment, anti-discrimination, and other legal standards and R&D Brewing policies and procedures.
• Ensures all staff are continually informed and in compliance with all health and sanitation laws and principles.
• Ensures all staff members are properly trained and following basic safety practices and emergency procedures.
• Actively promotes ideas for operational improvement; responds promptly to management inquiries, assignments, and deadlines.

Requirements:

• Requires a high school diploma, preferably a bachelors degree, and/or management experience in the hospitality industry.
• Strong organization and communication skills.
• Demonstrated ability to cultivate strong relationships within the organization.
• Demonstrated leadership capacity, motivating and unifying teams.
• Ability to manage competing priorities within a dynamic environment.
• Passion for R&D Brewing and the craft beer business; Strong knowledge of craft beer is desired.
• Goal-oriented with the ability to demonstrate impeccable integrity and honesty.
• Able to work flexible hours as needed to manage and operate the Taproom effectively.

Physical Requirements:

• Must be able to lift and carry up to 50 pounds.