Taproom Manager

ABOUT ODELL BREWING

Since 1989, the culture of collaboration has thrived, fostering a company with a purpose for building community through beer. It is this purpose that inspires Odell Brewing to create quality, hand-crafted and innovative brews and beverages. Odell Brewing is committed to providing exceptional service to its customers while making positive contributions to their co-workers and community through its outreach and charitable giving programs. In 2015, Odell sold the majority of the company to its co-workers (now co-owners) in a combined management buyout and Employee Stock Ownership Program.

Our collective leadership and independence empower us to build a culture of ownership and inclusion where we contribute, educate, and innovate, while keeping Colorado at our core. Always Better.

POSITION SUMMARY

The Taproom Manager in Fort Collins will perform complex managerial oversight to all guest-facing functions within the Fort Collins Brewery and Winery Taprooms. The Taproom Manager is accountable for the overall leadership of the daily operations, effective team management, and maintaining a strategic plan while delivering exceptional guest experiences in the Fort Collins Taprooms. Additionally, the Taproom Manager will be looking for ways to improve business processes, guest experiences and co-worker engagement. This position will work closely with the Taproom, Assistant Manager & Marketing teams and will report to the Director of Taproom Operations. 

The schedule for this position is Thursday-Monday. 

ESSENTIAL FUNCTIONS           

Team Development/Management

• Ensures proper performance management of co-workers 
• Accountable to be present and available during the taproom hours, including nights, weekends, and special events 
• Assisted by Human Resources, lead taproom interviewing and hiring processes; select, orient, train, schedule, coach and counsel tap room co-workers; communicate job expectations and monitor, appraise, and review job contributions
• Work with Beer and Wine Production Teams to educate coworkers on: brewing/wine making knowledge, beer styles, wine varietals, beverage presentation and tasting notes. 

Leadership Engagement 

• Ability to identify the needs of the Taprooms, effectively initiate next steps, and then move through that change effectively
• Model the OBC culture and live the values of OBC, “Always better." 
• Work closely with Marketing and Production on coordination of beer releases 
• Support charitable outreach commitment and engage with the Outreach Coordinator and Charitable Committee regularly 
• Ability to develop and implement a comprehensive, revenue generating plan for taproom space rental and events
• Foster relationships with community partners and neighbors 
• Support Marketing: educate customers about company's story and values through knowledgeable interactions and tastings, timely point-of-sale requests, oversee/engage in social media 
• Provide and engage in strategic planning as related to beer & wine releases, events, marketing innovative ideas 

Enhanced Guest Experience 

• Exceed customer expectations of Odell Brewing to create an emotional bond that reinforces the brand position and brand strategy
• Serve and sell alcohol responsibly 
• Consistently offer friendly, informed and personal customer service
• Coordinate the décor and cleanliness of the tap room to ensure appropriate ambiance
• Maintain a welcoming, exciting, inclusive, educational, and fun visitor experience 
• Provide event coordination and logistics: review opportunities and respond to inquiries 
• Handles delicate or difficult guest situations including complaints, negative reviews, and ensures resolution 

Daily Operations 

• Implements and maintains programs targeted at customer loyalty 
• Monitors and completes administrative work to include reconciliation, invoicing, and other accounting-type duties 
• May need to operate behind the bar and support Taproom Teams during busy times or for coverage as needed
• Oversee completion of Taproom Merchandise processes and sales
• Ensures beer quality; manage facility draft system, refrigeration, beer inventory and cleanliness of glassware and bar and line cleaning 
• Maintain safe, healthy and sustainable taproom environment: establish, follow and enforce sanitation standards and procedures, comply with health and legal regulations and observe taproom safety and sustainability practices 

Commitment to Equity and Inclusion

• Action oriented when addressing structural barriers resulting from present-day inequities relating to co-worker’s unique needs 
• Creates and cultivates an inclusive environment for all co-workers and community 
• Aligns strategic plans and operational processes with inclusive and equitable practices

Profitable Growth 

• Works with the Director of Taproom Operations to build and manage budgets to achieve P&L goals
• Develop and implement strategies to increase average transaction
• Maintain margin goals
• Analyze trends and variances on beer, wine and merchandise to forecast inventory needs and meet sales goals

REQUIREMENTS

• Must be 21 years of age
• Resides in Fort Collins, CO or willing to relocate (relocation assistance available)
• 5 years + bar/restaurant, brewery/winery management experience
• Experience must include purchasing, inventory controls, marketing, budgetary controls, personnel supervision and process improvement. 
• Proven strategic leadership experience
• TIPS Certification
• Advanced knowledge and experience with Restaurant POS System 
• Ability to work nights, weekends, and holidays as needed
• Proficient in practical usage of Google Suite, Microsoft Excel, Microsoft Office
• Excellent communication skills
• Passion for service and providing positive guest experiences 

 PHYSICAL REQUIREMENTS 

•  Ability to work long hours on your feet
• Ability to move and/or lift up to 75lbs
• Ability to remain focused and level-headed under demanding situations

Note: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

COMPENSATION & BENEFITS

Wage information is provided in compliance with the Colorado Equal Pay for Equal Work Act and is Odell’s good faith and reasonable estimate of the compensation range and benefits offered for this position. The compensation offered to the successful applicant may vary based on factors including experience, skills, education, location, or other position-related reasons.

Salary Range:

$65,000 - $75,000 based on experience + bonus opportunity

Odell Brewing offers a competitive benefit package including:

• 401k with a company match
• Health and dental insurance with percentage of premium paid for by OBC
• Weekly beer & wine allotment
• Paid Time Off
• Holiday Time Off
• Annual Merchandise Allotment 
• Employee Stock Ownership Program

Equal Opportunity Employer – Odell Brewing Company provides equal employment opportunities to all employees and applicants for employment without regard to race, age, creed, color, religion, national origin or ancestry, marital status, sex, gender, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or pregnancy.